Case studies, stories and guides

Proof and practical thinking for museums, heritage sites, cities, routes and cultural destinations building better visitor experiences.

Visitor Experience Feb 18, 2026

How storytelling and gamification increase tourist dwell time in cultural spaces

Storytelling and gamification help cultural spaces create more participatory routes, increasing visitor engagement and dwell time.

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Cultural Tourism & Destinations Sep 17, 2025

From the museum to the city: when the network multiplies the value of culture

A view on how museums, cities and territories can work as a network to extend the cultural journey and create more value for visitors and institutions.

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Visitor Experience Jun 11, 2025

From contemplation to participation: the new relationship between visitors and cultural spaces

Cultural spaces are evolving from observation-centered models to experiences that invite visitors to participate, explore and build meaning.

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Visitor Experience Apr 16, 2025

Museums at human scale

A reflection on the role of contemporary museums as spaces that are more approachable, inclusive and connected to communities and everyday life.

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Visitor Experience Mar 12, 2025

How to include and attract older audiences to cultural spaces through new technologies

New technologies can help cultural spaces include older audiences when they are designed with clarity, simplicity and support for autonomy.

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Visitor Experience Feb 12, 2025

Cultural accessibility for everyone

Accessibility in cultural spaces goes beyond removing physical barriers and should consider different sensory, cognitive and communication needs.

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Visitor Experience Jan 15, 2025

Storytelling and art: when artworks do not speak

Storytelling can transform how audiences interpret artworks, making context more accessible and emotionally meaningful.

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Visitor Experience Dec 11, 2024

How do digital guides improve the visitor experience?

Digital guides reduce queues, improve accessibility, support multimedia content and give cultural teams more autonomy to manage and improve experiences.

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Visitor Experience Nov 13, 2024

Audio guide: conventional vs digital

A comparison between conventional and digital audio guides, including access, content updates, operating costs and the visitor experience.

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Technology Oct 9, 2024

From QR codes to AI: the new era of interaction in cultural spaces

Interaction in cultural spaces is evolving from QR codes and physical markers to more fluid experiences based on AI and visual recognition.

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Visitor Experience Sep 11, 2024

How can museums turn discovery into a game?

Gamification can encourage exploration, learning and curiosity, helping visitors discover collections and cultural spaces in a more engaging way.

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Technology Aug 14, 2024

Digital experiences in museums: Progressive Web Apps vs mobile apps

A comparison between progressive web apps and traditional mobile apps for digital museum experiences, with a focus on access, friction and maintenance.

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Technology Jul 10, 2024

The role of technology in preserving cultural heritage for future generations

Technology can support cultural heritage preservation through digital documentation, interpretive experiences and new forms of access for future generations.

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Technology Jun 12, 2024

Digital guides for museums: what to know before creating yours

Before creating a digital guide, museums should consider goals, audiences, content, accessibility, internal operations and the ability to keep content up to date.

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Cultural Tourism & Destinations May 8, 2024

How can municipalities use technology to boost tourism?

Municipalities can use technology to promote heritage, guide visitors, create digital routes and improve how tourists discover the territory.

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Visitor Experience Apr 10, 2024

How can technology in museums attract younger audiences?

Technology can help museums attract younger audiences through interactive experiences, multimedia, gamification and formats closer to their digital habits.

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Cultural Tourism & Destinations Mar 13, 2024

Does sustainable tourism need digital solutions?

Digital solutions can support sustainable tourism by reducing physical materials, distributing visitor flows more effectively and promoting more conscious cultural experiences.

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Visitor Experience Feb 14, 2024

How gamification attracts young audiences to museums and cultural institutions

Gamification helps museums and cultural institutions engage young audiences by turning visits into more active, participatory and memorable experiences.

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Technology Jan 17, 2024

The costs of ignoring digital transformation in museums

Ignoring digital transformation can limit museums’ ability to attract audiences, improve accessibility, manage content and respond to new visitor expectations.

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Sustainability & Impact Dec 6, 2023

The economic impact of investing in digital solutions for culture

Investing in digital solutions can strengthen cultural attractiveness, open new revenue opportunities and improve institutional efficiency.

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Cultural Tourism & Destinations Nov 8, 2023

Government support for digital heritage platforms: is it crucial?

Government support can be decisive in making digital heritage platforms more accessible, scalable and useful for institutions and communities.

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Visitor Experience Oct 11, 2023

Audio guides in different languages: the key to attracting international tourists

Providing audio guides in multiple languages helps museums, monuments and destinations better welcome international tourists and make visits easier to understand.

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Sustainability & Impact Sep 13, 2023

Sustainable museums: how to reduce the environmental impact of exhibitions and cultural events

Museums can reduce the environmental impact of exhibitions and cultural events through sustainable practices, efficient planning and digital solutions.

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Visitor Experience Aug 16, 2023

Accessible audio guides: the importance of sign language

Sign language in digital cultural experiences is an important tool to ensure deaf and hard-of-hearing visitors have real access to content.

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Sustainability & Impact Jul 19, 2023

Circular economy in culture: what cultural spaces can learn from this trend

The circular economy offers cultural spaces a way to rethink materials, resources, exhibitions and experiences with less waste and greater responsibility.

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Visitor Experience Jun 21, 2023

The importance of child-friendly texts in cultural spaces

Child-friendly texts help cultural spaces make content more understandable, participatory and appropriate for different ages.

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